Jet Lag: Curse of the Weary Traveler

By Amanda Ward, Paragon’s Director of Global Consulting Services based in London, UK        

Plane in the airAs we move into summer and begin planning those wonderful vacations, we examine a common ailment and some cures to combat the symptoms that can range from simply unpleasant to almost debilitating.  Most people who have traveled by airplane have experienced jet lag but few people understand why it occurs.

What is jet lag?

Jet lag is a medical condition known as desynchronosis; a physiological condition which results from alterations to the body’s circadian rhythms resulting from rapid long-distance travel on a jet airplane. Jet lag occurs when a body clock falls out of synchronization with the destination time. The body experiences daylight and darkness contrary to the rhythms to which it has grown accustomed; therefore, the body’s natural patterns are upset. Rhythms that dictate times for eating, sleeping, hormone regulation and body temperature variations no longer correspond to the new environment. While the body realigns the rhythms and the new daily routine, it is “jet lagged.” NASA estimates that the body requires approximately one day per time zone to adjust its circadian rhythm.

Who suffers from jet lag?

Anyone can suffer from jet lag, regardless of how often they travel by plane or their age. However, it is more common in people over the age of 60 and thought to be less common in babies and children. The speed at which the body adjusts to the new schedule depends on the individual; some people may require several days to adjust to a new time zone, while others experience little disruption.

What are jet lag symptoms?

The symptoms of jet lag are different for everyone, and also depend on how many time zones you have crossed and in which direction you have traveled. Usually it makes you feel tired and low in energy during the day. It disturbs your sleep, so you may have trouble getting off to sleep, or wake up often at night or early in the morning. You might have difficulty concentrating, and be a bit clumsy or irritable because you are so tired. You may also have other symptoms, such as indigestion, altered bowel habits and low appetite, and feel generally unwell.

Natural ways to combat jet lag

Since the experience of jet lag varies among individuals, it is difficult to recommend one specific remedy. Gradual adjustment over the course of several days, while maintaining a regular sleep length of seven to eight hours should reduce fatigue. To avoid jet lag think ahead and synchronize your body clock before you travel. If you’re traveling east, try going to bed earlier for a couple of nights. If you’re traveling west, go to bed later.

The following suggestions can also help to reduce the effects of jet lag:

  • Drink plenty of water before, during and after the flight to avoid dehydration.
  • Don’t drink lots of alcohol. The pressurized air in the airplane increases body dehydration substantially, and alcohol affects the body clock by not giving you a full and refreshing sleep.
  • A short episode of moderately intense exercise may help reset your body clock after arrival.
  • Try to fit in with the daily routine and activities of the new time zone as soon as possible – eat when they eat and sleep (or at least rest) when they sleep.
  • When the goal is to catch-up with local time (vs. fall-back to), avoid afternoon naps and eat an early and carbohydrates-rich, low-protein dinner.
  • As soon as you board your flight, adjust your watch to the destination time.
  • If you arrive in the evening, try not to sleep too much on the plane so that you can go to bed when you arrive. And sleep as much as you can if your flight arrives in the morning, so you can stay awake through the day.
  • Natural light can help your body clock adjust. If you traveled west, try to get more morning light after you arrive and avoid it in the afternoon. If you went east, seek afternoon light and avoid morning light.

Lastly, know yourself and plan your travel accordingly. Can you sleep on planes or not? If you can sleep soundly whilst you travel through the air, then schedule your flight to include an “overnight” trip which means one that arrives at your destination in the morning. If you can only snooze for a few moments, you should schedule a “daytime” flight that lands in the late afternoon or evening, at which time you’ll be so exhausted from a prolonged lack of sleep that you’ll be able to fall asleep at the right time.

Paragon Announces 2011 Award Winners

Paragon Announces 2011 Award Winners

Paragon recently announced the 2011 award winners. Employees were recognized for their outstanding customer service, cost savings initiatives, leadership and community involvement.

2011 President’s Award Winner – Marie Scott

The Joseph Morabito congratulates Marie ScottPresident’s Award is the highest honor an employee can receive at Paragon. To be eligible for this award, the employee must demonstrate a commitment to excellence by moving Paragon closer to our mission and our culture of success.

Marie Scott, Corporate Controller, was nominated for her outstanding work and leadership in the area of advancing our global billing capabilities. Scott led Paragon’s effort to respond to a client’s need for billing in 22 different currencies and to 89 billing points across the globe. The project was challenging to say the least as Scott had internal staffing challenges to overcome and her regular, full-time duties as comptroller to maintain. In the end, Marie accomplished the stated goals of the project and the client was delighted with the outcome. Through her diligent work, Marie underscored her commitment to advancing Paragon and the global reach of the organization while at the same time emphasizing her dedication and incredible work ethic. For these reasons, Marie Scott has been recognized as the 2011 President’s Award winner. In addition to a monetary bonus, Scott will receive an extra week of much earned vacation.

Congratulations to Marie and to the other deserving nominees including:

  • Kevin Sheehan
  • Stacey Bass
  • Andre Rekers

2011 Paragon Community Service Award Winner – Ryan Hopkins

Ryan Hopkins comforts an orphan in Honduras

The Paragon Community Service Award was developed to recognize one employee who is dedicated to the last tenet in Paragon’s Core Values, which is:

Community InvolvementWe demonstrate a caring attitude for our employees and the people we serve. We recognize that we are what we give back to our community. We feel a genuine need to help others is important to our success.

Ryan Hopkins, Underwriter for GenEquity Mortgage, was nominated for his tireless work with the victims of last year’s devastating tornado in Joplin, MS. Hopkins traveled to the storm ravaged area to distribute supplies and assist in the clean-up efforts. In addition, he led a Vacation Bible School in Honduras for three schools and an orphanage, while helping with the construction of another orphanage. Hopkins also serves meals at Solomon’s Porch, a ministry that helps feed and clothe the poor in inner city Dallas. For his outstanding dedication to helping those in need, Ryan Hopkins has been recognized as the 2011 Community Service award winner.

Congratulations to Ryan and the other deserving nominees including:

  • Teresa Mahlberg
  • Rick Calanni

2011 Paragon Service Award Winners

Many congratulations and thanks go to all our Consultants who earned the 2011 Service Award for having a 95% Satisfied average on all their surveys:

  • Steve Ford (at 100%)
  • Barbara Moskal
  • Jessica Stroede
  • Otis Lau
  • Bonnie Chung
  • Lisa Schmitt
  • Leann Tantillo

Moving forward, Paragon has decided to award our Consultants twice a year for their service ratings to offer even more incentive to provide an extraordinary customer experience, one family at a time.

Paragon Refines Company Mission Statement

Message from Paragon founder and CEO, Joseph Morabito
globe europeRecently, Paragon’s Management Team, gathered from all over the world, revisited our mission statement to provide refinement. We together determined that Paragon is in business to provide an extraordinary customer experience, one family at a time. The key word in this statement is “extraordinary.” What does it really mean? To better define the word “extraordinary,” I have asked all Managers at Paragon with direct reports in every department, division or subsidiary of our company to meet with our staff members to heighten awareness of our mission statement and to define the word “extraordinary” related to their particular company function. Once done, I have asked that all definitions be submitted to me. We are doing this to make our mission statement not just something we say in proposals to new prospects, or to our existing clients, but to have all employees at Paragon internalize our reason for being. Words in a service company matter, particularly when they turn into actions and deeds. The fact that one word can make such a huge difference in our mission statement is in and of itself pretty “extraordinary.”

In keeping with this thinking, we have added additional talent and resources at Paragon in Operations, Client Accounting, Corporate Accounting, Information Technology Applications and Network Solutions to allow us to provide extraordinary services. We have refocused our efforts on training for our Relocation and International Assignment Consultants to make sure they are well prepared to do their jobs. PRISM 2.0, our new automated operating system, is now fully in place for all existing and new clients, allowing for more functionality related to client and customer access to our system and reporting capabilities. We are in the process of completing a major upgrade of our computers at Paragon in preparation for more video connectivity. We continue to add Paragon boots on the ground as we will shortly add additional service capabilities in Germany, Switzerland, Singapore and China.

We are also developing relocation services for smaller, mid-tier companies – those clients with revenues of $/€10 million to $/€1 billion. These particular clients are more likely to implement more of a flexible benefits approach, rather than fixed plans requiring a different service mindset. Shortly, GenEquity, our national mortgage company will receive FHA approval, which will allow us to provide retail, in addition to the corporate mortgages we already provide. We will be providing retail mortgages this year in Dallas, Texas with a full expectation of growing into other markets in the U.S. Finally, we will begin offering PGR Home Caregiver services to senior citizens in the Dallas metroplex market in recognition of the 75 million Baby Boomers that began turning 65 years old at a rate of 10,000 a day beginning in January 2012. These services are designed to allow senior citizens to remain in their homes, living independently, as long as possible. Once this service is perfected in the Dallas market, we will go national.

The only thing I can say for certain is that change at Paragon is inevitable as we respond to our clients and customers around the world. However, when all is said and done, our mission to provide an extraordinary customer experience, one family at a time, remains constant for all our businesses. We know what we have to do to be successful. Our mission statement is very clear.

Joseph Morabito Paragon Refines Company Mission Statement

The Best Countries for Work-Life Balance

australia relocation work life balanceHow do you create a perfect work-life balance in your life? Do you think that relocating to another country might help you achieve that goal? Some of us are so buried in our work, doing the work of several people at once. Maybe a change of scenery is all that is needed to help balance work and life.

In the past we have written about online tools to compare different countries, about the happiest places to relocate, about how to have a good work-life balance while on international assignment, about how to have a good life while on assignment and even a two-part series on why you need to accept that international assignment (part 1 and part 2.) So I guess you could say we’re passionate about the relocation of people overseas. We want people to have the best possible experience while there – we want the experience to be good for them, their family and their corporation.

Recently OCED published their work-life balance index of countries around the world based on a number of factors including housing, income, jobs, community, education, environment, governance, health, life satisfaction, safety and work-life balance. This last criteria work-life balance is determined by “the number of employees working long hours; the percentage of working mothers; and the time people devote to leisure and personal activities” in each country. Overall Australia was ranked with the best work-life balance according to the criteria above. Below you will find how each member country ranked according to their different factors. To read more about the report please click here.


What countries have the best work-life balance?

  1. Australia
  2. Canada
  3. Sweden
  4. New Zealand
  5. Norway
  6. Denmark
  7. United States
  8. Switzerland
  9. Finland
  10. Netherlands
  11. Luxembourg
  12. Iceland
  13. United Kingdom
  14. Austria
  15. Ireland
  16. Germany
  17. Belgium
  18. France
  19. Japan
  20. Israel
  21. Slovenia
  22. Spain
  23. Czech Republic
  24. Italy
  25. Poland
  26. Korea
  27. Greece
  28. Slovak Republic
  29. Hungary
  30. Portugal
  31. Estonia
  32. Chile
  33. Mexico
  34. Turkey

The truth is that no matter what country you live in you can have a good or bad work-life balance. Therefore it is up to you to develop good patterns from the start. For some it might mean turning the email off between certain hours or scheduling down time. For others it might mean finding a hobby which allows you to get some mental distance away from the issues at work. While for others signing up for an international assignment will provide the perfect opportunity to hit the “refresh” button on their own work-life balance. Do you think that a relocation might be your next step to finding a good work-life balance? Finding a way to balance your life is in your hands. Choosing a work-life pattern that works for you will yield results in both your professional and personal life.

Interactive Tools to Compare Countries

Expat Explorer Tool
In the past we have listed a number of web-based tools related to helping employees on International Assignment find information about their destination before they move there. For example we covered the best social media tools for corporate relocation, tools to avoid missing home while on international assignment, information about the happiest countries on earth to relocate to, and even tips about drinking etiquette around the world.

A few weeks ago HSBC launched their Interactive Expat Explorer tool which compares many aspects of expat life in various countries in the world from differences in taxes to quality of life, it covers a broad range of topics in a colorful interactive format.

This tool will help you understand the details of where your relocation is taking you and how that new destination compares to your current location. You can look at how countries around the world compare on a range of topics such as economics, quality life, the safety of children and you can even compare two countries on a more granular level side-by-side.

In addition to the HSBC tool, Lloyds TSB International also has an Expat Tool as well which specifically focuses on comparing International Schools, Property and Cost of Living around the world.

Using these tools before your relocation can will make the experience much smoother because you can plan for your destination before you get there.

Use these Expat Interactive Tools:

HSBC Expat Explorer Interactive
Lloyds TSB International Expat Tool

Enjoying the Holiday Season While on Assignment

russian christmas international assignmentOne of the advantages of living in a different country is the opportunity to observe different festivals and to share the celebrations with the locals. Conversely one of the disadvantages of an international assignment is that assignees are sometimes away from home when festivals they traditionally celebrate in their home country, take place. One of my colleagues, Amanda Ward reminisced about her assignment to Moscow in the early 90’s. She returned to Moscow in early January after a traditional Christmas home leave in England and celebrated Christmas again in Russia on January 7th.

The Russian Orthodox church uses the old Julian calendar for religious celebration days, hence why Christmas is celebrated by Russians in January. Traditionally Russians do not eat anything on Christmas Eve until the first star has appeared in the sky. They then eat Sochivo or Kutia a porridge made from wheat or rice served with honey, poppy seeds, berried fruit and nuts. In the early 90’s food was scarce in Russia and the local employees were unable to share their family festivities. The assignees decided therefore to bring their traditional Christmas to their host location and each assignee brought an item they associated with the festival i.e Christmas pudding, Christmas cake, crackers when the returned from home leave.

What stories can you share about celebrating festivals whilst on assignments? Should assignees use home leave to return home for tradition celebrations or should they embrace local traditions?

Global Focus: What is Happening in Europe?

By Amanda Ward, Director of Global Consulting Services based in London, England

A financial problem that started in Greece has now spread to several other nations such as Italy, Ireland and Spain. The problem is like a virus moving throughout Europe. Even the giant European countries such as France and Germany are not unscathed. The problems have been created by debt. When Greece’s debt was maturing, people realized that a large percentage of Greek debt was due. The debt was in the form of government bonds, which had been given mainly to key European banks, who had sold the bonds to investors. Suddenly, the investors did not feel confident that Greece would pay back their debt. The lack of confidence triggered a debt crisis, which is in reality a confidence crisis. As people talked, the lack of confidence gained momentum. More and more investors chose to get rid of their bonds. The banks that bought the bonds had to pay back the investors who had purchased the bonds from them, with virtually no guarantee that Greece will reimburse. If Greece failed to pay, the banks would collapse.

2011 EU Summit, Brussels, Belgium
President of France Nicolas Sarkozy (L), German Chancellor Angela Merkel (C) and European Commission President Jose Manuel Barroso (R) chat during the EU summit in Brussels, Belgium, 09 December 2011.    EPA/BGNES

Several big European banks were in danger of collapsing. The European Union decided to take action, not only to stop the demise of the banks but to help retain the image of the Euro zone. As there are many countries in the European Union, each with their own priorities, political power and ideas, it took a long time for them to agree on a strategy. Eventually on 9 May 2010, Europe’s Finance Ministers approved a rescue package worth €750 billion aimed at ensuring financial stability across Europe. In October 2011, they agreed to additional measures which they hoped would prevent the collapse of member economies. This included an agreement with banks to accept a 50% write-off of the Greek debt.

The EU leaders continue to meet, to develop treaties which they hope will increase confidence and stabilise the Union. David Cameron, the British Prime Minister, refused to sign the latest EU treaty, which has isolated Britain from the other European countries. But that, as they say, is another story.

Paragon Relocation in HRO Today!

hro logoParagon Relocation’s president, Craig Selders, was quoted in the November edition of a HRO Today magazine article on making mobility work in today’s economy.

The article talks about how companies are adjusting their relocation programs to meet the challenges of the current economy. Craig references Paragon’s leading relocation services technology platform, PRISM 2.0, and the availability of 24/7 helpdesk support for issue management.

To read the full article please click here: All Abroad.

How Much Refinancing Lowers Your Payment Infographic

How much money are you leaving on the table by not refinancing now while interest rates are low? Recently we wrote about how mortgage rates are at nearly all time lows. Now Credit Sesame, a credit rating site, has published an interactive infographic (with help from content creation company ColumnFive Media) on how much money on average could be saved for a homeowner refinancing in each state. See below to see how much people are saving in your state.


How Much are People Saving from Refinancing?

Click the image below to see how much could be saved on refinancing your mortgage in your state.
Are American Homeowners Leaving Money On The Table?

For more information about Paragon’s mortgage company, GenEquity Mortgage, and to use their refinancing calculator to see how much you can save please visit GenEquity.com.

Why You Need to Accept that International Assignment (Part 1)

Relocation Decision MakingThe decision to take an International Assignment is a difficult one. The excitement of international travel and a new challenge in a different country definitely have their appeal. However, the obstacles associated with an International Assignment can certainly be high as well. You have to move away from a familiar life at home and at work, change is never easy, and the fear of the unknown always looms large. In light of this, should you take an International Assignment? In most cases the answer should still be Yes and we are going to tell you why.

First you may want to consider if you are an ideal candidate for an International Assignment by visiting our recent post on the topic, but like with most major decisions in life you won’t know if it was the right decision until you decide to make it. In addition, there are certainly some risks to taking an International Assignment but the risk of missing a once-in-a-lifetime opportunity may be much greater. You can live the rest of your life in your home country but you may never be offered the opportunity to take an International Assignment ever again. That is why if you are fortunate enough to given the opportunity you should take it. If it turns out that you don’t enjoy your assignment, you can simply return to your home country after it is done but if you don’t take the opportunity you will never know what you would have missed.

We are breaking this post up into two parts to focus on two different sets of reasons why you should take an International Assignment. In today’s post we will talk about why you need to accept that International Assignment for your career, and then in Part Two we will talk about why you need to accept an International Assignment from a life experience/family perspective.


Why should I take an International Assignment?

Builds the Resume. When you are invited to take an International Relocation you should take it because there may be no other experience that adds to your resume more. Inherent in the opportunity is most likely a promotion which instantly builds the resume but more than that a recent study has shown that 7 of 10 Fortune 100 C-Level Executives have had International Assignment experience in their past. Taking an International Relocation can only help you rise up the corporate ladder.

Become a Multi-Cultural Pro. When you take an International Assignment it gives you an opportunity to add to your multi-cultural tool belt. Everyday you will be challenged by cultures different from your own in the workplace. Learning to manage people of different cultures than your own is an increasingly valuable asset today. In addition to this there is no better way to learn a foreign language than immersion, you can use the opportunity of your international relocation to pick up a foreign language in a relatively short amount of time.

Work with Clear Objectives. An International Assignment in the strictest terms is a temporary relocation with the assumption that you would either relocate back to your departure country or take a rotational international assignment to your next location once the goal of your project is done. As a result of the assignment being a big investment by your company and because of how assignments are project oriented the goals of your International Assignment should be very clear. In a well-managed Relocation Program you should know what you are sent to do and how much time you have to carry out your tasks.

International Relocation Opportunities are Rare. The opportunity to have to secure a stable job overseas is very rare because of the costs to the corporation involved with relocating an individual (and their families) overseas. Often times the cost of the International Relocation costs three times as much (or more) as employee’s annual salary over the course of the assignment. If you were trying to take an International Relocation without the help of your company (and their Relocation Management Company) it might be prohibitively expensive to do on your own so take the opportunity to relocate when the option is available.

Expands Your Network. As we said above, taking an International Assignment builds your resume and puts you on the fast track to executive leadership but it is also an opportunity to significantly expand your network to people from all over the world. This will broaden your perspective and give you access to more job opportunities and career resources that you wouldn’t have had if you didn’t take the assignment in the first place.



When the opportunity presents itself to take an International Assignment take some time to think about all the benefits to your career before you close the door. Even some things that seem like impossible barriers to taking the International Assignment can be overcome with the help of your HR department and your Relocation Company. Before saying No, look for ways to say Yes to the great opportunity of an International Assignment.


What are some other reasons someone should take an International Assignment? Let us know in the comments below, or on LinkedIn, Facebook or Twitter!

Update: To read the second part of our two-part series on Why You Need to Accept that International Assignment, please click here: Why You Need to Accept that International Assignment (Part 2).

How to Sell Your Home for the Highest Possible Price

home sold relocationIn the current real estate market selling your home for a relocation is certainly a challenge. Follow the steps below and you will definitely position your home to sell for the best possible price.

The difficulty lies in the fact that there is a large number of homes for sale in many markets today and yet the number of qualified buyers is small because of stricter mortgage approval requirements (even though mortgage rates are at an all time low). In addition, many companies are taking a “wait and see” approach to hiring new employees which would lead to more available buyers in the market.

The goal when trying to achieve the highest price for your home is to honestly acknowledge these realities and then develop a game plan for success.


What will it take to get my home sold for a good price?

  1. Get Real: The quote “Home is where the heart is” resonates with a lot of us because in the home we create a lot of happy memories – truly priceless experiences. The problem is that these events (though important) don’t add value to the home for buyers. To be successful when selling your home, you need to think of it objectively as a house for sale. Ask yourself the question, “What can I do to make my home stand out above 90% of other homes on the market?”
  2. Know Your Neighborhood: Discover what is working to get homes sold in your neighborhood. Make a list of the major highlights of the location of your home. Are you near a high quality middle school? Take note of that. Does your home have easy access to a local park? Note that as well. Small benefits that the location of your home has might be the difference between your home and another similar home being sold. You need to use everything to your advantage that could give your home the best chance of finding a buyer out there. If you need some help discovering what the key selling points of your neighborhood are, use some of these Neighborhood Research tools in this post to help you.
  3. Stage for Success: A little bit of paint and decluttering of your home can go a long way towards getting your home sold quickly and at a higher price. Part of this includes making sure that there is a good amount of quality photos of your property up on the web for buyers to be intrigued enough to come visit. Check out how staging your home can have as much as a 586% Return-on-Investment (ROI)!
  4. An Estimate is an Estimate: At our finger tips we have the ability to get access to unlimited amounts of information on the internet when researching a neighborhood for a relocation. However, the other side of the coin of having access to unlimited information is that we are often led down the path towards inaccurate information. For example popular real estate sites such as Zillow.com have the ability to show lots and lots of useful information about a home in almost any given neighborhood. As part of the information sites like this offer they give an estimation of a home’s worth, while this is helpful for users looking to buy or sell a home these estimates have been shown to be wildly off at times which can create unrealistic expectations that inevitably lead to disappointment. The solution? Use a qualified Realtor who is a local expert to partner with you to price your home according to the local inventory of homes on the market and according to your goals.
  5. Plan Your Price: This is a difficult topic to discuss. For many people the home is not only where memories are made it is also a family’s biggest investment. However, with a firm grip on reality and a good pricing strategy you can sell your home for the best possible price but you need to start with a solid plan from the beginning. Evi Coghlan a Realtor with a bi-weekly column called “The Real Deal” writes “The longer your house is on the market, the less it will sell for…Price your properly correctly from the start, and you’ll net the highest sale price. Although “testing a higher price” and “leaving room for negotiation” may sound like common-sense strategies, they are unwise in the current market. Usually they just result in extended market time, whereas “pricing to sell” gets the job done quickly and profitably…A really well-priced property will generate multiple offers and sell at or above list price. Yes, even in this market.”
  6. Pick a Pro: When trying to sell your home the most important aspect is picking the right Realtor for you and your goals. The right Realtor should be a local expert who has a long track record for success yet is available enough to make selling your home a priority. In addition, they are people who will be honest with you which sometimes includes telling you things you may not always want to hear. Getting referred to a Realtor is often the best way to find someone who is qualified. For employees relocated by Paragon they are invited to use Paragon Relocation’s Realtor Broker Network, which pairs relocating employees with proven local area experts who understand how to successfully get a home sold while a family is in the midst of a corporate relocation. (In addition, these Realtor’s are hand chosen based on input from our customers. Unlike our competitors, Paragon is not contractually tied to bad real estate agents which allows us to recommend the best possible local Realtor to each customer who is selling their home for a relocation.)

To get your home sold quickly timing is everything, follow the steps above from the beginning of the process and you will be set up for success. By getting your home sold quickly at a good price you can smoothly move on to your next dream home and start focusing your new life in your new location.

Global Growth, Despite Challenging Economy – Message from Paragon CEO Joseph Morabito

global relocation growthThough the global economy is weak and unpredictable, Paragon is still working diligently to extend our reach around the world. Based on client request, we have put the mechanics in place to bill in multiple currencies. While we have the ability to support moves to more than 150 countries with various destination services, we are currently working with expatriates in 70 of those countries. To do so, we are expanding our boots on the ground operations in strategic countries where we have major volume like France, Spain, the Benelux Countries, Britain, Switzerland, the Americas, China and other countries in Asia Pacific. While our U.S. domestic volume is constant, and no doubt we will continue to add new clients requiring services in the U.S., future growth in years to come is likely be in international relocation.

As a result, to best support a 24/7 operation in multiple time zones, we have put our Client Accounting Help Desk and our Information Technology Help Desk in place, both of which are available to our employees, clients and customers. In addition, we have provided cell phones to all of our Relocation Consultants, International Assignment Consultants and International Relocation Coordinators to allow for emergency, after-hours customer calls. We recognize that as a service company our business does not always occur within the normal confines of the typical business day.

Paragon Relocation has added Gold Service for “when great service is just not good enough” as an optional service enhancement for our clients that want to provide their employees a higher level of service than normal. Paragon Relocation also just completed a major migration to PRISM 2.0, our upgraded and enhanced information technology platform, to allow our clients and customers even more information at their fingertips. Paragon GeoImmigration (PGI), our newest subsidiary, is active throughout the world assisting clients and customers with visa and immigration services. PGI’s state of the art technology allows for tracking all aspects of the visa and immigration process. GenEquity Mortgage, our national mortgage company, continues to successfully fund mortgages at very competitive interest rates, among the lowest in American history, in a very difficult business environment. Paragon Decision Resources, our consulting business unit, continues to add clients for Pre-Decision Consulting services which assists clients and customers with individual, customized policy implementation, cost analysis and budgeting for each move.

In the remaining quarter of 2011 and beyond, we will place a new emphasis on training as the key to our success. Though our employees often come to us with relocation experience, we want to teach the Paragon way of providing services, which includes a higher touch capability. By making sure that administrative tasks are delegated down, we allow our Consultants and Coordinators to spend more time counseling our customers. Though we face a difficult economy and declining real estate markets in the United States, Paragon is still very focused on our growth and development. We are still doing what is necessary to continue moving our company forward to best support our clients and customers around the world.

Joseph Morabito Global Growth, Despite Challenging Economy   Message from Paragon CEO Joseph Morabito

What is the Efficient Purchaser Index (EPI)?

international assignment costsInternational assignments are a significant investment of resources. One of the elements that contributes to costs associated with international assignments is the cost of replicating the quality of life that an employee had in their home country. Typically as part of the benefits received from going on the assignment, the employee would receive an allowance that helps them cope with the different prices of everyday products than what they had in their home country.

The Efficient Purchaser Index (EPI) is used to decide Cost-of-Living Allowances (COLA) in various locations around the world when employees are living on assignment for their company. In comparison to the Standard Index which is used to exactly replicate an assignee’s living standards in their home country, the EPI encourages assignees to assimilate into the local culture’s buying practices and to become “smart shoppers”. This saves the corporation money and gives assignees more opportunities to assimilate into the culture which is beneficial for the success of the assignment.

Similar, to traditional COLA models the EPI model focuses the real costs of goods in a particular country but assumes that the assignee will be a savvy shopper to find comparable grocery items in local brands and not imported brands from their home country. KPMG recently reported that 31% of companies are using the EPI today instead of the Standard Index. In addition, we have seen the number of companies using the EPI steadily increase in recent years.


What is the definition of the Efficient Purchaser Index?

RelocationProcurement.com defines the Efficient Purchaser Index as:

Over time an expatriate learns to make purchases in the host country in a more cost-efficient manner than when he/she first arrives. External Cost of Living data suppliers provide an index that measures this change in purchasing behavior. This index may show this difference to be 5-10% less than the standard indices.

With companies opting to use the EPI they are able to cut the overall cost of the assignment and encourage employees to develop patterns which align with the local culture. This might be one way to cut costs and actually help with culture shock at the same time.


Other Terms Related to the Efficient Purchaser Index

What is the best place to relocate to find a new job?

In the United States, as has been widely reported, the job market is recovering and people are continuing to search for jobs that are available. While many states are seeing little to no growth in their job markets, other states are thriving in the midst of the recession with many companies relocating current and new hire employees there. Listed below are the hottest job markets throughout the US to relocate to for work.

In the past we have written about how much buying a house costs in different parts of the country, about the happiest cities to relocate to in the United States, and about what you should know about your neighborhood before you move in. Now we want to help you decide what city is the best place to accept a relocation opportunity for you.

The short answer about where the best place to take a relocation opportunity is: Wherever they are willing to relocate you for a better career opportunity. However, many talented people can pick where the best place to relocate for them is based on a number a variables that are important for them. For others it is important to improve your chances of finding a better career opportunity by targeting places where there are the most hiring opportunities.


What are the top 10 states to find a job?

Recently, Gallup Poll put out the results of a study on which states are higher on their Job Creation Index indicated on the chart below. The states with the darker green colors are have created more jobs over the last year than the states with lighter colors of green. These states that are higher on the JCI are good states to target for job openings for companies that are willing to relocate talented employees.
relocation map for new hires

Here are the top 10 states to find a job according to the Gallup Poll study:
best states to find a job relocation


What are the top 10 cities to relocate to find a job?

Minneapolis relocation
According to Aijilon Professional Staffing the top 10 cities to find a job in are below. This list correlates with the states list above. Finding employers in these cities to relocate to for a new job would be an excellent place to start a job search when your local job market has gone dry.

  1. Minneapolis-St. Paul, Minn.
  2. Austin, Texas
  3. Salt Lake City, Utah
  4. Boston, Mass.
  5. Milwaukee, Wis.
  6. Richmond, Va.
  7. Albany, NY
  8. Baltimore, Md.
  9. Pittsburgh, Pa.
  10. Dallas, Texas

In the past we have posted about what level of new hire employees companies were relocating and earlier this week we posted on how to successfully start a new job. Being equipped with information about where the most companies are hiring will help you get to that first day of work more quickly.

How to Successfully Start a New Job

relocation job opportunityYou need a new job. You might be out of work or looking for a better opportunity. Then you find a job or better yet a job finds you. In the excitement of knowing that a quality corporation wants to employ you for a better opportunity for your career you decide to take the job.

The stress of the job search is over. However, the stress of the first day on the job is on the horizon. Add on top of that the stress of relocating a family and starting a new job is a quite a challenging experience.

Although, even with all the stresses that might come from relocating for a new job, the opportunity to find a dream job makes it all worth it. The journey of a cross continent or cross border relocation is small compared to the daily commute through traffic to a job that is no longer challenging or fulfilling and a relocation for a new job is another chance at finding that ideal position.

How you begin your new job will set the tone for your effectiveness throughout your time in that position.
John Maxwell, author of the 21 Irrefutable Laws of Leadership, says that a new position is an opportunity to become a leader:

Leadership traditionally begins with Position. Someone joins the Army, and he or she becomes a recruit, working to earn the rank of private. A person gets a job, and along with it usually comes a title or job description: laborer, salesperson, waiter, clerk, accountant, manager. Position is the starting place for every level of leadership. It is the bottom floor and the foundation upon which leadership must be built. Real influence must be developed upon that foundation.


How to Start a Job Properly

How do you prepare yourself for leadership in your new position? Follow these steps to build a solid foundation with your first few weeks on the job:

  1. Do the Simple Things Well – Show up early/stay late, dress for the position you eventually want not the position you have, and be prepared to learn above all else.
  2. Become a Sponge – Take your time learning in the first couple of weeks as much as you can about your company, department and office. It is likely, that the amount of time you spend in training will never be enough. You must take it upon yourself to ask questions, to read any information you can get your hands on about your corporation and to be observant of the culture of your co-workers around you.
  3. Everybody Needs to Eat – Offer to take co-workers out to lunch to pick their brains about their jobs and to build trust. If you have recently taken a relocation to the region this also might be a good opportunity to ask about information on the region as well.
  4. Get Involved – To build relationships with other employees, get involved with office planning committees and community outreach events organized by the company. Building relationships outside of your department will give you a deeper understanding of what your corporation is all about.
  5. Relate to Someone – Find someone who has had the same experience as you. Has someone recently relocated to the area for a new job as well? Connect with them to find out what the advice they have for you having gone through the same experience. Has someone recently been hired by the company? Ask them for their advice on how to start things off on the right foot at your new office.
  6. Don’t Freak Out – It’s very common to feel completely unqualified for a job during the first couple of weeks and months. It may feel like your new co-workers are speaking a different language and things work much differently than how they worked in your last position. The task ahead of you might even seem impossible. However, after a few months you might find that you are able to pick up the nuances of the new position and the culture that comes with it. Don’t freak out and don’t give up! The more time you spend in your new position is your greatest asset to be successful in your new role.

A new position from a relocation has its own set of challenges. However, if the first few weeks of the new position is handled with a little finesse you will be setup to succeed during your time in that position. Eventually after a few months of getting into the routine of that new position you will figure out how things work and how to get things accomplished. Sooner or later the dynamics of your new position will become uncomplicated and a part of your normal everyday life.


Starting a New Job Tips

  • You are going to make mistakes. It is how you learn from those mistakes that really matters.
  • Building relationships is the quickest way to fast track your learning curve.
  • Learn to love learning. When you start a new job, learning is your job, don’t gloss over any opportunity to learn something new.


What advice would you give to a new employee who took a relocation for a job? Let us know in the comments on twitter, facebook, and linkedin!

How to Build a Smart and Flexible Relocation Program

The Relocation Program Continuum Relocation Services

How do you build a successful relocation program to move employees when their needs are all different? How do you find the sweet spot to give the best benefits for the relocating employee and meet the cost containment demands of the corporation? Get these questions wrong and a relocation storm of noise is headed your way. Get these questions right and you will be on your way to relocation program success.

First you must decide on a macro level, what are the ultimate goals of the relocation program.








What are the goals of the Relocation Program?

Broadly speaking the goals of a relocation program are to relocate talented employees to the benefit of the employee and the corporation. However, more specifically what does that look like for your corporation? Here are some questions to ask internally when designing a best practices relocation program.


Who are the relocation stakeholders or decision makers?

From our experience we see “6 Customers” from different internal departments being involved with building an excellent relocation program. These include:

  1. Procurement – procurement professionals typically are the project leaders to take the company out to bid to buy relocation services.
  2. HR/Recruiter/Sr. Management – The Client Contact - the client contact would be the day-to-day internal managers of the program who advocate for the employee’s best interest who partners with the relocation company to manage the relocation program.
  3. Payroll – payroll helps decide how wage feeds are processed for relocating employees as they receive various monetary benefits throughout their relocation.
  4. Accounts Payable – AP is responsible for managing internal disbursements for relocating employees.
  5. Treasury Department – the treasury department manages the company cash flow on a macro level.
  6. Transferee/Assignee and Famliy – the happiness of the relocating customer and family should be the highest priority for the relocation company and HR department.

It is important when making changes to something as big as the relocation program to get the primary decision makers from these departments involved because relocation can have a big impact on each of these departments.


How competitive is recruitment in your industry?

The competitiveness of an industry can be a major driver to decide the relocation benefits that are extended to employees of a company. What does your competitor offer for relocation benefits? Are you competing for the same talent?

For example: Are you a large tech company based in the San Francisco Bay Area? What are other large tech companies offering in that region? These are important questions to ask.

Relocation Management Companies like Paragon can help you with Relocation Benchmark Consulting with up-to-date industry specific data to help you build your relocation benefits to stay competitive.


Why are we relocating employees?

Typically the answer to this question is: We can’t hire local talent with the skills necessary for a position. Go a little bit deeper on this question, what is the long-term goal of relocating employees to a new location? Are they going to hire and train local talent so that eventually relocating employees to that region may not be necessary? Is the company sending employees on rotational assignments around the globe for leadership experience? Hashing the out the benefits of relocation with your internal decision makers will make it clear what types of employees should relocate for the company.


What are the demographics of our employees?

The demographics of the company will help decide what types of benefits you have in your relocation program. Questions could include: What level of employees will the company be relocating? What number of employees have homes they need to sell before they move? How many employees are renters? How many employees will need to take an international assignment? How many employees will take a global localization move? Answering these questions will help build the relocation policies with the employees in mind.


What is the best type of Relocation Program?

Many relocation companies have different approaches to this question, however the right answer is simply: the best relocation program is one that matches your employee’s needs with your corporate relocation goals. When building a relocation program it should be done in a way that is flexible enough to account for all the relocation move types and yet is organized enough so that your corporation can seamlessly relocate any employee to and from any country in the world without any difficulty. We have found it best to organize all relocation move types into the following categories below. This chart is called the Relocation Program Continuum℠.
Relocation Packages


It is called a relocation program continuum because it shows how different types of relocation services could continue to throughout the employee’s career. With these broad categories in mind, you will now be able to build specific relocation policies around each category of relocation service. The next step includes determining what benefits should be included in the relocation program. We suggest that benefits are extended to employees based on salary level to encourage corporate compliance and to prevent discrimination claims. In addition to offering an employee a specific relocation policy they may also need a “need assessment” to discuss unique circumstances of their particular relocation.

Once you have laid the foundation of a solid and corporate compliant relocation services program you are ready to decide what services are needed for employees being relocated by the company. Using the relocation goals of the company as the guide this process should be fairly straight forward once you have an understanding of the relocation benefits your employees need to be successful.


What Relocation Benefits should we offer our employees?

Some relocation benefits which are included in a relocation package could include:

Having understood the standard benefits, you can now formulate the benefits into formalized relocation policies that Sr. Management can sign off on. Getting the approval and vocal support of the relocation program from the highest levels of leadership within a corporation is essential for the success of the program. Without this relocation programs often struggle because the processes are not streamlined between departments and both the employee and the corporation lose out on lost time and wasted money.


Relocation Program Takeaways

  • A Smart relocation program meets the needs of the employee AND the corporation.
  • A Flexible relocation program meets the needs of all relocating employees AND each relocating employee.

Meeting the goal of creating a smart and flexible relocation program is certainly a challenge. However, if you set your goals and understand your company demographics you are ready to succeed when deciding what benefits to include in your relocation program.